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FAQ
| Problem: |
Unable to retrieve your session cookie. |
| Solution: |
Set your Internet browser to accept Temporary Internet Cookies.
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| Problem: |
UNKNOWN PROBLEM WITH USERNAME OR PASSWORD (7). PLEASE REENTER. |
| Solution: |
Call your broker. You are not permissioned to trade on the Level 1 platform |
| Problem: |
The page cannot be displayed. |
| Solution: |
Check to see if you are getting any Internet connection. If so call your broker. |
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