English User ManualChinese User Manual

Chinese
Log In Screen
Trading Center
My Account
Market Data
Definitions
FAQ
arch
FAQ

Problem: Unable to retrieve your session cookie.
Solution: Set your Internet browser to accept Temporary Internet Cookies.

Problem: UNKNOWN PROBLEM WITH USERNAME OR PASSWORD (7). PLEASE REENTER.
Solution: Call your broker. You are not permissioned to trade on the Level 1 platform
Problem: The page cannot be displayed.
Solution: Check to see if you are getting any Internet connection. If so call your broker.

 

Log In Screen | Trading Center | My Account | Market Data | Definitions | FAQ