| Customer Services |
Our Customer Support Representatives are available 6:15 am - 4:00 pm Monday - Friday PST to assist you with questions on trading or other procedures. Our team consists of knowledgeable registered representatives. They can help you with:
- Placing Orders: Placing orders for you when you are away from your trading terminal or the system is down.
- Canceling Orders: Cancel your PENDING orders at your request.
- Opening of New Account:
- Assist with completing a new account application.
- Set-up the IP connection and user password.
- Assist with the use of our software
- Account Assistance:
- Deposit or withdrawal of funds, duplicate confirmations, etc
- Calculating the real-time buying power
- Changing account information
- Tech Support: Solving all routing problems associated with Internet trading
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| Phone: |
1-888-353-6676 or 1-415-901-0311 |
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| Mail: |
100 Pine Street Suite 500 San Francisco, CA 94111 |
map |
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| Email: |
Click here to send an email to us. |
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Customer Support